How Access service works

I am a client of Access Service. It is a transportation service for people with disabilities. To use access you must call and ask for an application and set up a phone interview. The phone interview is a new step put into place due to covid.

When you receive your paper application, you will have to answer the following questions

  • What is the nature of your disability?
  • Is it permanent
  • Do you use any assistive equipment? You would then check all of the equipment that you use
  • Do you need to travel with a companion, or can you travel alone?

After you have sent in your application

You will be required to call access 5 to 7 days after mailing back your application to schedule an interview

During the interview

The representative that you are speaking to. Will ask you questions regarding the information you provided, and at the end of the interview, you will be told that your eligibility will be decided within three weeks.

If you become a client of access service.

If you become a client of access service, you will get a welcome packet in the mail. The welcome packet will include a booklet of all the information you need to know about booking a ride. I’ve created a podcast episode with those details.

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